Helen Duncan, CVPM

Hospital Manager

Helen oversees the day to day hospital operations. She develops and monitors patient care and client service programs. She manages the hospital maintenance and staff training. She is also the hospital’s Privacy Officer. Helen is always available to discuss any of your comments or concerns in regards to our care or service. hduncan@ryah.ca

Helen started working in Veterinary Hospitals when she was thirteen years old and her passion grew from there. The more she learned about caring for cats and dogs the more she wanted to learn. After many formal education courses and becoming a graduate of Purdue University Veterinary Management Institute she become a Certified Veterinary Practice Manager in 2002.

Helen’s family includes her husband Troy and “Indy” a Standard Poodle who she adopted from a RYAH client as an adult in 2012. Indy comes to work on most days with Helen and spends the day at her feet under her desk – when he is not barking at the goings on in the staff room.

Helen is pictured with “Rosie” a Labradoodle; Helen fondly calls “Rosie” her niece! Both Helen and Indy enjoys Rosie’s many visits.