Lucy holds a Bachelors Degree in Animal Science from the University of Tirana in Albania. She is bilingual in English and Albanian. Lucy joined the RY team in 2006 shortly after immigrating with her family from her native Albania. She has spent three dedicated years working in our boarding facility and as an assistant technician. She found her true calling, in 2010, with the front desk team at RY. Lucy has continued her education diligently and has completed many certificate courses related to veterinary medicine, customer service and language skills. She is a dedicated, caring individual who treats each pet and their owners who come through our doors as the special family members they are. She spends her free time with her three children and husband who keep her more than busy!